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Frequently asked
Bananaz draws its inspiration from the enchanting stories of bananas, weaving tales that evoke joy, curiosity, and a sense of wonder. Each hand-drawn design tells a unique narrative, inviting wearers to embrace the playful spirit of Bananaz while championing meaningful causes.
No, you don't have to pay more for the donations. The contributions towards our causes are included in the price of each item. We believe in making it easy for our customers to support important causes without any additional cost.
You can stay updated on upcoming designs and initiatives by following us on our social media channels, including Instagram and TikTok. Find us @discoverbananaz for sneak peeks, behind-the-scenes content, and the latest updates on all things Bananaz! Additionally, you can subscribe to our newsletter on our website to receive exclusive news and offers straight to your inbox. We love keeping our community informed and engaged with all the exciting things happening at Bananaz!
Our return and exchange policy ensures your satisfaction with every purchase. If for any reason you're not completely satisfied with your Bananaz item, you can return it within 15 days for a full refund or exchange. Please visit our website for more details on our return process and any applicable terms and conditions.
Yes, we offer international shipping. However, please note that customers are responsible for covering the transportation costs associated with their orders. We're delighted to share our hand-drawn creations with banana enthusiasts worldwide!
You can follow along with the entire creative process on our social media channels, where we share behind-the-scenes glimpses of the hand-drawing and printing stages, giving you an insider's look at how our unique designs come to life!
We accept a variety of payment methods, including Bank Transfer, PayPal, and Credit/Debit Card. You can choose the option that is most convenient for you at checkout. Please note that we do not support Cash on Delivery.
If you have any questions or concerns, our customer support team is here to help. You can reach us by emailing us at discoverbananaz@gmail.com or by sending us a direct message on Instagram. We will respond to your inquiry as soon as possible.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
