Shipping Policy

Shipping Policy:

Thank you for shopping at discoverbananaz.com. We aim to provide you with the best possible shopping experience, including efficient and reliable shipping services. Please read the following shipping policy to understand how we process and deliver your orders:

  1. Shipping Methods:

    • Worldwide Shipments: We utilize DHL for international orders to ensure fast and secure delivery to your doorstep.
    • Domestic Shipments: For orders within our home country, we partner with Elta Courier for swift and dependable delivery.

  2. Processing Time:

    • Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary, but we strive to dispatch your order as quickly as possible.

  3. Shipping Rates:

    • Shipping rates are calculated based on the destination, weight, and dimensions of your package. The applicable shipping charges will be displayed at checkout before you complete your purchase.

  4. Order Tracking:

    • Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through the respective courier’s website.

  5. Shipping Restrictions:

    • Please note that certain items may be subject to international shipping restrictions based on destination country regulations. We encourage you to review the customs regulations of your country before placing an order.

  6. Customs and Duties:

    • International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs.

  7. Shipping Address:

    • It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. We cannot be held liable for any delays or delivery issues resulting from incorrect or incomplete address details.

  8. Shipping Notifications:

    • We will keep you informed about the status of your order via email notifications, including confirmation of your order, shipping confirmation, and any relevant updates regarding delivery.

  9. Contact Us:

    • If you have any questions or concerns regarding our shipping policy or your order’s delivery status, please don’t hesitate to contact our customer service team at discover.bananaz@gmail.com We are here to assist you.